# ReturnWarden vs Loop: returns fraud decision layer

Source: https://returnwarden.com/alternatives/loop.html

Loop is a strong returns logistics platform: portals, exchanges, and reverse logistics. ReturnWarden is the decision layer above it, focused on who is abusing your policy and what your team should do about each return.

[Get a free returns fraud scan](mailto:hello@returnwarden.com?subject=Free%20returns%20fraud%20scan)

## Side by side

| Capability | ReturnWarden | Loop |
| --- | --- | --- |
| Core focus | Returns fraud monitoring and decisioning | Returns logistics and exchanges |
| Wardrobing detection | Per customer scoring across order history | Not a core focus |
| Bracketing analytics | Customer and SKU level bracketing reports | Limited visibility |
| Serial returner scoring | Lifetime keep rate scoring on every order | Not a core focus |
| Approve, warn, deny controls | Built in, one click per return | Not offered |
| Free returns fraud scan | Yes, on your own data | Not offered |

## Where ReturnWarden fits

ReturnWarden is full returns fraud monitoring with approve, warn, and deny controls. It plugs into Shopify Plus, scores every return request on wardrobing, bracketing, and serial returner behavior, and gives your CX team one-click approve, warn, and deny decisions with the evidence attached. Read more in our [returns fraud glossary](../glossary.md) or see how it works for [apparel brands](../verticals/apparel.md).

## Common questions

Is ReturnWarden a Loop replacement?

If your main need is a returns portal and exchange flow, Loop does that well. If your problem is wardrobing, bracketing, and serial returners eating margin, that decision layer is what ReturnWarden is built for.

Can we use ReturnWarden alongside Loop?

Yes. Loop handles the logistics of the return while ReturnWarden handles the decision behind it. Brands commonly keep Loop for the portal and add ReturnWarden for fraud monitoring and approve, warn, deny controls.